Question 1

How do I create a profile?

Accepted Answer

Click 'Create Profile' in your dashboard. Fill in your details across 3 steps: basic info, services & appearance, and contact & photos. Your profile is reviewed before it goes live.

Question 2

How much does advertising cost?

Accepted Answer

Creating a basic profile is free. We charge advertisers only for advertising and visibility products such as Premium Profile and Push to Top. We do not handle payments for any services described in advertisements.

Question 3

How long does profile approval take?

Accepted Answer

We aim to review new profiles as quickly as possible. You will be notified once your profile is live.

Question 4

Can I edit my profile after it is published?

Accepted Answer

Yes. Go to Dashboard → My Profile to edit any details, update photos, or change pricing at any time.

Question 5

How do I add photos to my profile?

Accepted Answer

You can upload up to 20 photos during profile creation or via the edit page. Minimum 3 photos are required to publish.

Question 6

Why was my profile rejected?

Accepted Answer

Profiles may be rejected if they violate our terms of service — for example, explicit content in public photos, false information, or suspected underage content. Contact support for details.

Question 7

What is a Premium Profile?

Accepted Answer

Premium profiles are shown at the top of search results above standard profiles, with a VIP badge. Available in 1, 3, 6, and 12-month packages.

Question 8

What is Push to Top?

Accepted Answer

Push to Top temporarily places your profile at the top of the listings, above other profiles including premium ones.

Question 9

How do I upgrade to Premium or Boost?

Accepted Answer

Go to Dashboard → Premium & Boost. Select your listing, choose a package, and confirm payment.

Question 10

How do I verify my phone number?

Accepted Answer

During profile creation, enter your phone number and click 'Verify phone number'. You will receive an SMS code to confirm. Only verified phone numbers are shown on your profile.

Question 11

How do I delete my account?

Accepted Answer

Contact support at support@redlightad.com with your account email and a deletion request. Your profile and data will be removed within 72 hours.

Question 12

I forgot my password. What do I do?

Accepted Answer

Click 'Forgot password' on the login page. Enter your email and you will receive a reset link within a few minutes.

Question 13

Is my personal information safe?

Accepted Answer

We protect your data with encrypted connections and strict access controls, and we never sell personal information. Read our Privacy Policy for full details.

Question 14

How do I report a fake or abusive profile?

Accepted Answer

Click 'Report Profile' at the bottom of any profile page. Select the reason and provide details. Our team reviews all reports within 24 hours.

Question 15

Can other users see my personal details?

Accepted Answer

Only the information you choose to display on your profile is visible to others. Your email address is never shown publicly.

Question 16

How old do I need to be to use the platform?

Accepted Answer

You must be 18 years or older to use RedLightAD. All advertisers must confirm they are 18+ at registration. We have a zero-tolerance policy for underage content.

Adults only (18+)

Frequently Asked Questions

Advertising

Premium & Boost

Account & Verification

Safety & Privacy

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